Collecting Anonymous Information
We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with a better online experience.

Collecting Personal Information
We collect personal information submitted by you to process and advise you of the status of your order. We do not disclose personal information for any other purpose.

Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.

Privacy
Personal information like address, phone, e-mail etc is only accessible by our staff. Any credit card / payment details are erased by our system when the transaction is cleared, your other details will be sent to our archive to keep a record of your results.

Spam
We will never knowingly send you electronic messages without your consent. For more information on the 'Spam Act 2003' please visit the Australian Government's website.Australian Government's website.

Australian Law
We comply with the Trade Practices Act 1974, state based Fair Trading Acts and Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999 the Information Privacy Principles set out in the Commonwealth Privacy Act 1988; and the Privacy Amendment (Private Sector) Act 2000 (Cth).

Privacy Links
Australian Privacy Commissioner: http://www.privacy.gov.au
http://www.privacy.gov.au

Federal Consumer Affairs Division Department of Treasury - eCommerce: http://www.ecommerce.treasury.gov.au
http://www.ecommerce.treasury.gov.au

The Courage Within
ABN (Australian Business Number): 30 965 057 272

Feedback and Complaints Handling Procedure
We welcome any feedback you have to offer and will attend to all complaints promptly. Please e-mail, fax or write to us using the contact information presented on contact page.